Job Opportunity: Website Development & Visual Identity Tender
We have launched a tender for the redevelopment of our website and visual identity. We are inviting experienced web developers, designers and creative teams to help shape the next chapter of the organisation’s digital presence.
Tender submissions close at 5pm on Monday 21 August 2026, with clarification questions answered by 14 August 2026.
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WEBSITE AND VISUAL IDENTITY TENDER
CLARIFICATION QUESTIONS AND ANSWERS
- Are remote international teams or consortia eligible to apply?
Yes. Remote international teams and consortia are welcome to apply, provided they can meet the contractual, insurance, data-protection and delivery requirements outlined in the tender.
International tenderers must clearly state their tax and VAT status and identify any taxation, currency or cross-border payment implications within their proposal. Timespan will not cover additional taxes, duties or administrative costs that have not been included in the agreed contract value.
- How much in-person work is expected in Helmsdale?
Timespan anticipates at least two in-person meetings in Helmsdale during the project, provisionally during the discovery stage and at a later design, testing or training stage.
Tenderers should include all travel, accommodation and subsistence costs associated with these meetings within their proposed fee. These costs must be covered by the appointed team and will not be reimbursed separately by Timespan unless agreed in advance.
- What is the correct submission address and deadline?
Proposals should be submitted to sam@timespan.org.uk.
The extended deadline is 5pm UK time on Friday 21st August 2026.
- Is Timespan open to a CMS other than WordPress?
Yes. Timespan is open to alternatives, including lightweight systems such as Kirby, provided they meet the requirements for accessibility, security, sustainability, long-term maintainability and ease of use by staff.
Tenderers should explain the rationale for their proposed platform, including ongoing costs, licensing, support requirements and any risk of supplier dependency.
- Which ecommerce and EPOS systems are currently used?
The current website uses WordPress with an online shop. Timespan is also introducing Clover as its EPOS system for the physical café and shop. Direct integration with Clover is not currently a core requirement. Tenderers may recommend an integration as an optional or phased development where it would provide clear operational benefits.
- How many products does the online shop contain?
The online shop contains a relatively small number of products. The exact number and selection of products to be migrated will be confirmed during discovery.
Tenderers should clearly state any assumptions or limits relating to product migration.
- What ecommerce functions are required?
The online shop should support standard stock management, shipping rules and product variants where required.
Tenderers should recommend a proportionate and manageable ecommerce solution and identify transaction fees, subscription costs, licensing costs and staff workflows.
- Does Timespan currently use a ticketing or box-office system?
Timespan does not currently use a dedicated ticketing or box-office system. We are open to either an integrated solution or an appropriate external ticketing provider. A fully bespoke ticketing system is not expected within the £20,000 website development budget.
- What should the ticketing and booking system support?
The system should support:
- paid and free events;
- capacity limits;
- booking confirmations;
- attendee lists;
- cancellations and refunds;
Tenderers should identify all transaction fees, subscription costs and administrative workflows.
- What donation functionality is required?
The new website must include an improved, dedicated donations section and a clear online donation workflow.
It should support one-off and recurring donations, with the ability to collect Gift Aid declarations where applicable. Tenderers should recommend an appropriate platform or integration and identify transaction fees, subscription costs, data-protection requirements and administrative workflows.
- Which collections catalogue does Timespan use?
Timespan uses eHive, which provides an API and WordPress integration options.
Within the core build, we expect a proportionate approach, such as linking to or embedding the catalogue or importing selected records. Deep catalogue integration may be treated as a phased post-launch development.
Tenderers should recommend an appropriate approach and identify any technical dependencies or additional costs.
- Can extensive collections and archive functionality be proposed as a later phase?
Yes. Timespan is open to prioritising the core website, ecommerce, ticketing, donations and visual identity within the available budget.
More extensive collections, archive and research functionality may be proposed as a phased post-launch development. Any optional phases should include indicative costs, dependencies and timescales.
- How much content needs to be migrated?
The precise volume has not yet been fully audited. Migration will include selected material from both the current and previous websites rather than the wholesale transfer of every existing page.
Timespan’s internal team will lead on reviewing, pruning and approving editorial content.
- What supplier support is expected within the £2,000 migration budget?
The £2,000 allocation is intended for the technical and practical migration work, including automated or structured transfer where possible, media migration, redirects, core page setup and reasonable formatting within the new templates.
- What is included in the £5,000 visual identity budget?
The budget covers the refreshed visual identity and logo, basic visual identity guidelines, core digital assets, and practical guidance or templates for key applications.
It does not include print-ready artwork for an extensive suite of physical signage, stationery or printed materials. Final logo files must, however, be suitable for digital, print, signage and small-scale use.
Tenderers may include representative applications and identify additional print or signage work as an optional or phased cost.
- When will the external Access Consultant review the project?
If appointed, the Access Consultant is expected to review the project at key stages. These may include:
- information architecture, user journeys and wireframes;
- developed visual identity and website designs;
- the prototype or staging website before launch.
The precise timetable will depend on the consultant’s appointment and availability. Reviews should take place within the six-month delivery period wherever possible, allowing recommendations to be incorporated before launch.
Regardless of whether an external consultant is appointed, the supplier remains responsible for integrating accessibility throughout the design, development and testing process and for meeting WCAG 2.2 AA.
- Does the four-week post-launch period include accessibility testing?
The four-week post-launch period is primarily intended for snagging, technical issues and minor remediation. The main accessibility review and testing should take place before launch.
Tenderers should clearly state what is included within the post-launch support period and what would be charged separately.
Volunteer
Volunteers make a significant contribution to the work of Timespan, and we are committed to creating meaningful and productive roles for volunteers that will enable them to develop skills, knowledge and experience.
We currently have volunteer programmes in:
Archive & Collection
We’re committed to fully digitising our archive and collections and are looking for people who would like to learn cataloguing, archiving and object preservation skills.
Events
Timespan is proudly supported by our committed and hard-working Friends of Timespan who organise a range of fun and joyous events including ceilidhs, fashion shows, Burns Night suppers and quizzes. If you have an idea for village events and would like to join Friends of Timespan, please get in touch.
Internships
Timespan is proud to offer a diverse portfolio of paid internships. These are structured work-based learning opportunities to support people from all backgrounds to work in the arts sector.